Reference

How We Handle Legal and Compliance

spinredeem operates where state law permits, and this page sets out how that affects your account — from the terms that govern PayPal and Venmo deposits to how we handle your personal data and what rights you can exercise at any time.

State-dependent accessAccount data rightsPayPal & Venmo payment termsPrivacy and cookiesPolicy contact paths
spinredeem How We Handle Legal and Compliance
DATA SECURITY POLICY

How We Protect and Manage Your Account Data

Account security at spinredeem runs through a few concrete layers. Your login uses a one-time passcode step rather than a static password alone, and we don't store full payment credentials on our side — PayPal and Venmo handle their own authentication. Session data is held only as long as your visit requires it. If you're in Los Angeles or anywhere in an eligible state, the same security standards apply regardless of where you access the platform.

Data Retention

We keep your account data for as long as required by law or needed to resolve disputes. You can request a copy or deletion — see the FAQ below for how.

Account Security

Your login is protected by a one-time passcode step. We don't store full payment credentials — PayPal and Venmo connections run through their own secured authentication layer.

Cookie Policy

Session cookies keep you logged in and track in-game preferences. Persistent cookies record site settings. You can clear both at any time through your browser settings page.

Who to Contact

Direct data or privacy concerns to our compliance team via email or live chat. Include your account email and a short description of your request for faster handling.

REACH OUR TEAM

How to Reach Us on Legal Matters

Questions about your account terms, data rights, or specific payment policies — like how your PayPal or Venmo history is handled — go through the same support paths as any other account request. You don't need a separate legal contact; our team routes compliance and policy queries to the right people internally. Live chat is the fastest way to get a same-session answer. For anything requiring documentation, email gives you a written record of the exchange.

Live Chat Reach our account team through the live chat button in your dashboard for questions about terms, data rights, or how your PayPal transactions are handled.
Email Support Send policy or data-related questions to our support email. We aim to respond within two business days for anything touching legal terms or account compliance.
Account Help Center Your account dashboard includes a help section where you can submit a formal data access or deletion request linked directly to your account and identity on file.

Common Legal Questions About Your Account

State law and individual account rights are the two most common reasons our team fields legal questions. These answers cover access eligibility by state, what data we collect and why, how long we keep it, and what you can request at any time. Whether you're asking about a specific payment method like Play+ or want to know how to remove your account data, we aim to answer plainly so you know exactly where you stand.

Access depends on state law. We operate in eligible states where online casino and sportsbook activity is permitted. Check your state's current rules before opening an account.

We collect your name, address, date of birth, and identity documents to verify your account. Payment details tied to PayPal, Venmo, or Play+ are processed through each provider's own platform.

Submit a request through the Help Center in your account dashboard or by emailing support directly. Include your account email so we can match the request to your profile.

We share data only where required by law or needed to process your payments through PayPal, Venmo, or Play+. We don't sell personal data to advertisers or data brokers.

We retain certain records for the period required by applicable law. After that window closes, you may request deletion of remaining personal data through our support team.

We post material changes before they take effect and note the revision date on the relevant document. Continued use of the platform after that date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.